Loading…
Home / FAQs / before you book / payment

# How can we help?

Search our FAQs

Filter
- Before you book
  - General - booking
  - Itinerary & Deviations
  - Solo Travelers/Room Types
  - Payment
  - Cancellations/Departure Date Change
  - Flights/Name Errors
  - Food/Dietary Requirements
  - Travel Insurance
  - Child Fares/Discounts
  - Health & Physical Requirements
- Before your trip
  - Flights/Travel Itinerary
  - Visa Information
  - Safety/Medical information
  - Currency Information
  - Optional Tours and Bus seating
- During your trip
  - Flights & Arrival
  - Wi-Fi/Electrical Equipment

#

## Do you offer a payment plan?

A deposit of $300 per person is due at the time of booking. Your final balance is due 60 days prior to the trip departure date.

## Can I pay using more than one card?

Yes we allow payment with more than one credit card; you may pay using a third party credit card but will need to accept our terms and conditions for the payment.

## What forms of payment are accepted?

We accept Mastercard and Visa for online bookings. If you wish to pay by check please contact our sales offices to make your reservation.
Please make the check payable to: Ritz Tours and mail it to our office:
208 S, First Street, Alhambra, CA 91801

## How do I make a payment on my reservation online?

Please log in to your My Account, locate your upcoming trip under the “My Trips” tab, click on the “Pay” icon and follow the instructions to pay your account balance.

## How secure is my credit card information?

Ritz Tours maintains the highest standard of Internet data security. Our website is SSL (Secure Sockets Layer) certified and compliant with PCI DSS (Payment Card Industry Data Security Standard). SSL encodes your personal information (such as your password, address and phone number, or your credit card number) so that it is available only to you and Ritz Tours. You can verify that your transaction is encrypted and secure when the URL starts with https://, and a "lock" symbol appears in your browser’s address bar or in the browser frame

## How long will it take for a refund credit to show up on my credit card account?

The refund process typically takes 7-14 days depending on your bank.

## When will I know if my group is guaranteed to operate or not? If it isn’t guaranteed can I get my deposit back ?

For most of our tours a minimum number of passengers is required to guarantee the departure. Ritz Tours will notify each passenger 60 days prior to departure if the group is guaranteed or not. If it is not materialized you will receive a full refund of your deposit paid.

Can't find the information you need?

Contact Us
x
Search for a trip
Select destination

Select Desired Region

Asia

Europe

Africa

South America

Middle East

Select Desired Countires

Select
Select departure date

Select Departure Year

2026 2027

Select Departure Month

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Select
OR
Search by Keyword or trip